Resources .: Frequently Asked Questions

Are there restrictions to what can be stored?

Regulations prohibit the storage of certain goods. You alone control the access to your storage space. Never store live animals, perishables, liquids, explosives, flammable liquids and fuels, toxic materials or other items that need a controlled environment. Remember to drain the fuel from gasoline engines before storage. Unless heated, units are not suitable for goods that are sensitive to freezing.

How do I select a storage space?

Storage space rentals are determined by size. An efficiently packed small space will cost less than a larger space. if you frequently use the space, a large and well organized (racks and file boxes) unit may be more convenient. We can help recommend a size based on your requirements and we suggest calling 1 –2 weeks in advance of your start date to reserve as availability fluctuates.

For more information, please review Our Units.

What size unit is recommended for a house with a lot of furniture or vehicle storage?

This requires a large size. Again there are many other sizes but the most common for this use is 10 X 20 and 10 X 20.

For more information, please review Our Units.

What size unit is recommended for house de-cluttering?

Typically done with a small size, something which will accommodate boxes and totes and some furniture. Other sizes can be used for this but 5 X 10 is the most common size for this use.

For more information, please review Our Units.

What is the best way to pack bedding, clothing, curtains, drapes and linens?

Clothing, curtains and drapes should be stored on hangers. If hanging cartons are not available, fold items carefully and store in dresser drawers or cedar chests along with bedding and linens. Some facilities sell wardrobe-style cardboard cartons which help protect your clothes. Food crumbs or stains should be removed before storage. Avoid storing anything that may attract insects or rodents.

What is the best way to store books and documents?

Pack books flat to protect their spines. DO NOT place boxes directly on concrete floors but use pallets or skids to prevent moisture absorption. Use packing materials to fill empty pockets. Do not pack fragile items in the same box with books and do not overload.

Do you take reservations?

Yes, we recommend calling 1 – 2 weeks in advance of your start date to reserve as availability fluctuates.

Please refer to Our Units for more information.

What payment types do you accept?

Debit, cash, cheque, Visa and Mastercard.

Can I set up automatic payments?

Yes, by Visa, Mastercard, pre–authorized chequing (we need the bank form or a void cheque of the account that you want it withdrawn from), or by post dated cheques.

Do you offer 24 hour access?

It depends on the unit selected. Most units are accessible 24 hours a day but some are only accessible from 8am to 9pm (7 days a week).

Do I need insurance and can you supply it?

We recommend it. Similar to other property rentals, content insurance is the responsibility of the renter. Since we currently do not offer insurance services, we suggest you check with your own insurance provider to see if they can provide coverage. Ask your insurance agent if they can provide coverage.

Is your storage heated?

Heated storage units are available. Our unheated storage units are well ventilated and therefore suitable for most household storage applications.

Do you have tractor trailer access?

Large Tractor Trailers can only access certain areas of our compound. Let us know if Tractor trailer access is a requirement and we will do our best to find a suitable unit. Regular size moving trucks can access all areas of the compound.

How much notice do I need to give before vacating?

You do not have to commit to a term any longer than 1 month. You can stay as long as you wish and we only require 2 weeks notice to vacate.

Where are you located?

We are located in Dartmouth, about 1.5 kms from Forrest Hills Parkway and Cole Harbour Road. Driving away from town, we are the next right past Allsco Windows & Doors.

Please refer to our interactive map.

Is your office on-site?

Yes, it is located across from the security gate.

Do you offer moving services?

No, we are strictly a self storage facility.


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1382 Cole Harbour Road
Dartmouth, Nova Scotia
Postal Code
B2V 1N6